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MTI PHYSICAL THERAPY’S POLICIES AND PROCEDURES IN RESPONSE TO COVID-19

A message from one of MTI Physical Therapy’s owners, Jim Rivard, PT, DMT, MOMT, OCS, FAAOMPT, about MTI Physical Therapy’s response to the COVID-19 (Coronavirus) pandemic and why we have chosen to stay open, as an essential service, to serve our patients in need.

 

The safety, health and well-being of our patients is always our highest priority. Our staff and physical therapists have been working hard to continue to maintain a safe environment for our patients, while continuing to provide the highest level of care. Governor Inslee has deemed Physical Therapy an essential business and one that’s critical to protecting the health and well-being of all Washingtonians. As such, our clinics have remained OPEN throughout the Stay at Home order, while complying with all CDC and Department of Health guidelines and directives and will continue to do so as we move through Washington’s phased approach to recovery.

With that in mind, we have always practiced exceptional hygienic protocols to keep our clinics clean and safe for our patients using products that are industry standards for controlling viruses, bacteria and other germs. We will continue practicing these protocols and have added a few additional safeguards in each clinic to meet the new requirements and regulations for social distancing and sanitation.

As we move forward, we want to clearly outline our commitment to your safety, as well as introduce some new policies that we’ve implemented based on new CDC and Department of Health guidelines.

STAFF AND THERAPIST POLICIES AND PROCEDURES
MTI staff and physical therapists will:

  • Practice social distancing in all of our common spaces, including waiting rooms and gyms. We are proactively managing schedules to avoid overcrowding so that clinics and gyms have enough space for everyone.
  • Thoroughly clean and wipe down all touchable surfaces in treatment rooms after use of the room, including, but not limited to: treatment tables, chairs, credenzas, evaluation tools, bolsters, doorknobs and handles.
  • Thoroughly clean waiting rooms and common areas.
  • Regularly wipe down equipment in the gym including weights, straps, tables and pulley handles.
  • Launder linens after each use.
  • Exercise exceptional personal hygiene practices including frequent hand washing between each patient and using hand sanitizer when needed during a patient visit.
  • Have their temperature checked upon starting their work day.
  • Wear masks while in the clinics.
  • Wear gloves upon patient request.
  • Utilize an electronic sign-in procedure. Patients will be given a sterilized pen and clipboard for completing paperwork if necessary.
    Remain at home if exhibiting any symptoms of illness. We will reach out to you to reschedule your appointment.

PATIENT POLICIES AND PROCEDURES
MTI Physical Therapy patients will:

  • Contact their MTI clinic to reschedule their appointment if they or anyone in their household have been exposed to anyone who has tested positive for COVID-19 in the past 14 days or are exhibiting symptoms of illness including, but not limited to:
    • Cough
    • Shortness of breath or difficulty breathing
    • Fever
    • Chills
    • Muscle pain
    • Sore throat
    • New loss of taste or smell

Please note that this list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea.

  • Wash or sanitize hands upon arriving and before leaving the clinic.
  • Answer a series of screening questions upon entering the clinic.
  • Follow social distancing guidelines in the waiting areas.
  • Wear masks or face coverings at all times when in the clinic – patients are encouraged to bring their own whenever possible.
  • Wear gloves during their visit if they have a compromised immune system or are in the at-risk group – patients are encouraged to bring their own whenever possible.
  • Be fever free for 24 hours before coming into the clinic.
  • Agree to having their temperature checked at the start of their appointment – if a fever of 100.4 or greater is detected, the appointment will be rescheduled.
  • Encourage helpers / drivers who might be accompanying them to appointments to wait in their cars as we are trying to limit the number of people who are not patients in our clinics. If the patient is a minor (under 18), a legal guardian is welcome to accompany them to their appointment. Translators will also be permitted at appointments when necessary.
  • Bring their own water containers to fill up at their appointment as needed.

We will continue to update our policies as the situation changes.

We want to assure you that all of our clinics are a safe environment for you to come to rehabilitate your injuries. Thank you for partnering with us so that we can continue to provide you with the highest level of care so that you can return to the activities you love.

PUBLIC SERVICE VIDEOS TO HELP KEEP YOU SAFE:

HOW TO SAFELY AND PROPERLY PUT ON AND TAKE OFF A FACE MASK:

 

HOW TO PROPERLY WASH YOUR HANDS:

 

HOW TO PROPERLY AND SAFELY REMOVE DISPOSABLE GLOVES: